It’s important to understand that biz.Clarency isn’t a single-solution software package. It’s an interlocking system of disciplines and capabilities that deliver a result. This is particularly true in payments, where delivery is very much a function of outstanding KYC processes.
We talk about our diligence processes in more depth on our compliance page. Their relevance in payments lies in the non-delaying appraisal of every transaction. A payment instruction automatically triggers a sequence of checks and analyses. They happen in parallel with the payment process itself, so there’s no delay, but any irregularity can pause the payment and generate an instant alert. That way, problems are handled before the transaction takes place, protecting the interests of your customers and keeping you safe from penalties.
Putting the customer in the driving seat for payments eases your workload and ensures that your customers feel connected to their business. They can upload invoices, shipping documents, and all the other documentation associated with the transaction. It’s quick and easy, and biz.Clarency has the intelligence built-in to re-use existing documentation like export licences. But it also spots if something like a passport or a licence has expired and can automatically request a new upload.
Because all of this is happening in the customer’s view, they feel involved – and when a delay does happen, they understand exactly why it’s happening and what they need to do to resolve it.
How you use the payments system is up to you. If you need a ready-to-go, turnkey solution, then our banking and customer interfaces are there for you. They’re readily tailorable to your brand, so there’s no doubt with whom your customers are dealing, and banking and customer interfaces are both beautifully clear and easy to use.
Most of our customers prefer a fully integrated approach, embedding biz.Clarency’s payment capability into their own software suite. That’s easily accomplished, thanks to a comprehensive set of richly documented APIs and a fantastic support team.
Work with biz.Clarency the way it suits you. We’ve built in connections to industry standards like salesforce and ERP/accounting systems. We can even connect you directly to your customers’ accounting systems, such as Sage, Quickbooks or Xero, to pull payment-supporting data direct from source.
SWIFT is almost universal in bank-to-bank messaging. Its widespread adoption is great, but its message capacity severely restricts the amount of information that can accompany a payment instruction. You can use SWIFT without any such limitations because biz.Clarency can embed a key into the MT103 that allows authorised parties to view every detail you wish to communicate, from invoice details through to full KYC information.